Our Return Policy

Last Updated: 07/02/2026

Thank you for purchasing art from Ink & Splat. We want you to be completely satisfied with your purchase. We accept online returns within 30 days of purchase. Returned items are eligible for a full refund, exchange, or store credit. Items must be received undamaged, in unused condition, and in their original packaging.

To make a return, place your order number and return details into our Returns Form. You can find your order number in your original confirmation email. Shipping and return options can also be found in the form. After receipt of your item, we process returns within 7 working days. Funds received will be sent to your original method of payment.

1. Return Eligibility
To be eligible for a return or exchange, the following conditions must be met:

  • The artwork must be returned in its original condition, undamaged, and unused.

  • The artwork must be returned in its original packaging (or equivalent high-quality packaging to ensure safe transit).

  • The return must be initiated within 30 days of the date you received the item. 

2. Non-Returnable Items
Please note that the following items are not eligible for return or exchange: 

  • Custom-made or personalized artworks.

  • Artwork that has been damaged, altered, or used after delivery.

  • Items marked as "Final Sale" or "Non-Returnable" at the time of purchase. 

3. Return Process
To initiate a return, please follow these steps:

  1. Email us at info@InkandSplat.com with your order number, a description of the item, and the reason for the return.

  2. Once your return is approved, we will provide you with instructions on where to send the return package.

  3. Return Shipping: The customer is responsible for paying shipping costs for returning non-damaged items. We recommend using a trackable shipping service and purchasing shipping insurance, as we cannot guarantee that we will receive your returned item. 

4. Refunds

  • After receiving the returned item and inspecting its condition, we will process your refund or exchange.

  • Refunds will be issued to the original payment method within 7 business days of approving the return. 

5. Damaged Items
If your artwork arrived damaged, please contact us immediately at info@InkandSplat.com with photos of the damage, including the packaging, within 24 hours of receipt to initiate a damage claim and receive a full refund or replacement. 

6. Questions
If you have any questions regarding our return policy, please contact us at info@InkandSplat.com. 

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